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Position Overview:

Successful High Tech Manufacturer of Programmable Power Products and Rugged Military and Industrial Computers located in El Monte, is seeking a highly motivated Technical Support/Applications person.

Responsibilities:

• Provide 1st tier technical assistance to customers to resolve product failures.
• Data entry and administration of product returns' documentation.
• Assist QC with testing, evaluating, and diagnosing of returned product.
• Assist outsides sales and clients with product support.
• Overall sales support.
• Assist with general customer service requests.

Qualifications:

• AA Degree in Electronics and a minimum of 2 years work related experience.
• Basic Hands on Diagnostics background using test equipment, such as programmable power products
• Technical knowledge of computer hardware and software required.
• Minimum of 2 years experience in a customer support / service environment, plus 1- 2 years experience as an electronic technician, preferred.
• Excellent written and verbal communication skills.  
• Proficiency with MS Office Applications.
• Ability to work in a fast paced environment with effective time management and personal organizational skills.
• Detail oriented and good problem solving skills.

Compensation: This is a Full Time position, salary will commensurate with experience. Opportunity for growth into an Outside Application/Sales Engineer position exists for the right person.  Benefits include; Company Paid Medical & Dental programs and a 401(k).

To Apply: 

Please submit your resume with salary history.